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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Anita, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Spacious room. Bad mattress. The room was clean and spacious. But the mattress was hard. I had trouble sleeping and woke up with a back ache. Also the TV is so low it's difficult to watch while in bed.
Business response:
Glenn, thanks for being our guest and sharing your review. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
Really cost for cleaning your room Never stayed at a hitel whrre your room isnt cleaned daily. I had to take my towels downstairs and exchange them for new ones. Also hardly any water pressure in the shower. Will never stay at this chain again
Business response:
Aaron, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Not typical hotel room My husband booked a room for 2 nights at this hotel. It was ok. The things I didn’t know about it were: 1). Didn’t clean rooms 2.) shampoo was cheap and there was no conditioner or creams in room. 3.) no blow dryer. 4) no coffee maker. These things might have been stated on website but as I said, I didn’t book the room.
Business response:
Mary, thank you for staying at our hotel. We are disheartened to read about the cleanliness and service issue you encountered while here and regret the inconvenience it caused. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we provide this service at your request for a minimal fee. And fresh linens and towels are always available at the front desk. We have discussed your feedback with our team members to ensure we make our guest aware o... read more
it was over all very good. A quick in and out trip to catch a couple of spring baseball games. The the hotel was close by the complex, and very friendly. I had little or no interaction with staff but then none was required. I checked in and I checked out. My stay was completely satisfactory.
Business response:
Galen, thank you for being our guest. It is a pleasure knowing you were pleased with our location close to your needs and that you received the wonderful service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
Business in AZ Good place except bed was rock hard in my room but 3 other rooms I had customers staying in had softer bed.
Business response:
Thank you for your four-star feedback. We are delighted we met your expectations, and you had a pleasant stay. On behalf of everyone here, we look forward to welcoming you back to the Extended Stay America for another outstanding experience. Sincerely, Hotel Management
Business response:
Sotheav, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Could have been better The room was “OK” but there were a lot of people with dogs and you could hear them barking all evening.
Business response:
Thank you for staying at our hotel. We are delighted to know you had an overall pleasant stay. However, we are sorry for the noise that disturbed your sleep and regrets the inconvenience caused. Please note, our front desk is available to resolve issues, and we are sorry we were not aware of these problems as we would have been happy to resolve or move you to another suite. We hope you will return to have a much better experience on your next trip. Sincerely, Hotel Management
Nice place to stay. Treat you like an individual not just a rm. filler.
Business response:
James, thank you for the five-star review and for taking the time to recognize our staff. We are delighted to know how much you enjoyed your stay with us and the excellent service provided by our team members. We will certainly share your compliments with all of them, and we can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 4.3 star rating with 1,333 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.