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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My over all stay was pleasant. The cleanliness of the building is okay almost decent. So I think the price is a little too high. The bed and pillows should be updated. The beds are somewhat hard and the pillows need replacing. The cleanliness of the room could be better. It’s tolerable. I like that fact you can walk-in and be provided a room. I travel sometimes last minute lodging is needed. And staff Amber and Christy are always nice and accommodating. Because i frequent this place I have become a familiar face. They treat ... read more
I will continue to stay at that location when I'm in town for a show. I didn't like that the floor was sticky near the foot of the bed. Could have been cleaned better in that area. I thought Amber was very attentive to my requests. I really appreciate that.
Business response:
Dear Guest, Thank you for sharing your feedback. We are thrilled to hear that you plan to continue staying with us when visiting for shows and that Amber provided attentive service, which you appreciated. At the same time, we sincerely apologize for the floor near the foot of your bed not being as clean as it should have been. Your comments will be shared with our housekeeping team to ensure more thorough cleaning in all areas. We truly value your input, as it helps us improve, and we look forward to providing an even better... read more
Exceptional
Wonderful
Exceptional The facility was a bit dated and the entrance Way door was in need of repair Excellent customer service provided by Michael (GM) and Amber (Front Desk)! Both helped us after experiencing a medical emergency.
Business response:
Dear Bush, Thank you for taking the time to share your feedback. We are delighted to hear that Michael and Amber provided excellent support and assistance during your medical emergency, reflecting our team’s commitment to caring for every guest. We are also grateful for your observations regarding the facility and the entrance door. Please accept our sincere apologies for any inconvenience caused by these issues. Your comments will be shared with our maintenance team. We truly value your feedback and hope to welcome you back... read more
Good Liked location, and was clean
Business response:
Dear Vankipuram, Thank you for sharing your feedback and for highlighting our convenient location and clean accommodations. We’re delighted to know these key aspects of your stay met your expectations, as we work hard to maintain a comfortable and welcoming environment for all guests. We look forward to welcoming you back for another pleasant and comfortable experience. Sincerely, Hotel Management
Exceptional
Exceptional
Good Floors were sticky and carpets were not very clean Location
Business response:
Dear Cherri, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your suite was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Considering our location, we hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,733 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.