Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.

Business response:

Dear Uwe, Thank you for sharing your feedback with us. We apologize for the disturbance caused by the fire alarms upon your check-in. Our team takes safety very seriously, and the alarms are part of our commitment to maintaining a secure environment. We understand this may have impacted your arrival experience, and we are working to ensure smoother operations moving forward. We appreciate your understanding and look forward to welcoming you back for a more comfortable stay.Sincerely,Hotel Management 

Business response:

Dear Isaac, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the quiet room, found the bed comfortable, and appreciated our breakfast offerings. It’s our goal to provide a relaxing stay and a great start to each guest's day with a satisfying breakfast. Your positive comments mean a lot to us, and we’re thrilled to have met your expectations. We look forward to welcoming you back to Extended Stay America for another enjoyable visit soon.Sincerely,Hotel Management 

Business response:

Dear Marilyn, Thank you for sharing your thoughts about your recent stay. We are pleased you enjoyed your time with us overall. We aim to provide every guest with an excellent visit; therefore, we apologize if your stay was not exceptional. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management