Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.

Business response:

Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management 

Business response:

Brian, thank you for sharing your review with us. Although you had an overall satisfactory stay, we are sorry for not meeting your expectations for a great experience and that you were not happy with our kitchenware policy. It was a pleasure serving you, and we hope to have another opportunity to host you in the future. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are sorry our complimentary grab-and-go breakfast did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices. Please consider staying with us again. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Melissa, thank you for posting your kind review of the Extended Stay America. We are delighted you and your family enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management 

Business response:

Douglas, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay and found us to be a fair value. We are also glad you liked our great service. We will also make a note of your comments as we plan any changes to our breakfast. Thank you also for your feedback, and we look forward to hosting you again soon. Sincerely, Hotel Management