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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average hotel and so not expensive! Good for one night stay! Muffin and coffee to go for breakfast.
Business response:
Dear Mohsen, We’re sorry to know your stay fell short of what you had hoped for. While we’re glad the location was convenient and the front desk team left a positive impression, we understand that certain aspects did not meet your expectations. Your feedback is important to us and has been shared with our team so we can continue working to improve the overall guest experience. We appreciate you giving us the opportunity to make things better. We hope to have the chance to welcome you back so we can provide you with the flawl... read more
Average room. Unfortunately killed three cockroaches two around tv/iron board area and one in bathroom. Left a whole day early due to I have a two month old baby and that was very unsanitary.
Business response:
Dear Erika, We sincerely apologize for the unsettling situation you encountered during your stay. The presence of pests is completely unacceptable and not reflective of the standards we strive to maintain. We understand your concern, especially with a young child, and deeply regret the inconvenience it caused. Our pest control team has been notified to thoroughly inspect and treat the area to prevent future issues. Your feedback is important in helping us improve our guest experience. We appreciate your understanding and hop... read more
Clean no frills room. It would have been nicer with the customary plastic cups and ice bucket, but we made do. The beds are firm but comfortable. Definitely will be back on our next stay.
The staff is helpful and friendly
Business response:
Dear Kari, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our staff helpful and friendly. Providing warm and attentive service is a top priority for us, and it’s always rewarding to know our efforts made a positive impact on your stay. Your recognition encourages our team to continue delivering exceptional hospitality to every guest. We truly value your feedback and look forward to serving you again at Extended Stay America in the future. Sincer... read more
Great area. Pam was excellent at the front desk.
Great for the price
Liked the affordable price, set back from main road to reduce noise, full-size refrigerator, and comfortable bed. The adjacent walking trail was a nice bonus. It does need room darkening curtains, since the parking lot light were bright. Also, the carpet in room is showing wear and needs to be replaced.
Business response:
Dear Kathleen, We are glad you appreciated the great value, peaceful location, and thoughtful amenities during your stay at Extended Stay America. It’s wonderful to hear that the nearby walking trail has been added to your experience. Thank you for your suggestions regarding the room-darkening curtains and the condition of the carpet. Your insights help us enhance the comfort of future guests. We hope to welcome you back soon for an even better visit. Sincerely, Hotel Management
Nina, the General Manager, is exceptional. She shows up attentive, and obviously takes ownership of her job and position. The room itself was clean. The hallways were tired and worn with a distasteful smell.
Business response:
Dear Dolly, Thank you for recognizing Nina’s dedication and the care she brings to Extended Stay America. We’re glad your room met your expectations in cleanliness. We appreciate your honest feedback about the hallways and apologize for the discomfort caused. Your comments help us focus on improving all areas of the property, and we hope to welcome you back for an even better experience next time. Sincerely, Hotel Management
The hotel room was fine. They advertise it a grab and go breakfast. There was no food on all three mornings of my stay. I went earlier each day and the staff was not helpful in this regard. I would not stay there again as this should never happen when they offer breakfast. Two of the mornings they didn’t even have coffee.
Business response:
Dear Frederic, We deeply regret the inconvenience you experienced regarding our grab-and-go breakfast. While we advertise light morning options including coffee and snacks, these should be consistently available. We apologize that items were not replenished during your stay and for the lack of assistance you encountered from our team. Your comments will be shared with the appropriate departments for immediate review and improvement. We value your experience and hope to have the chance to welcome you back under better circums... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.5 star rating with 1,997 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.