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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best price but for a orice Great locale, close to good shopping and train. Hotel cuts every corner on service and many long term residents party into the night.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have spoken with our staff about enforcing our quiet hours to ensure your experience is not repeated. Still, I am glad you enjoyed our convenient location and reasonable rates. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the oppor... read more
liked the area shopping/restaurant etc ,,safe area. the hotel staff pleasant f and helpful
Business response:
Thank you for your recent review of your stay. I’m glad to read that you enjoyed our convenient location and friendly customer service. I’m thrilled we were able to provide you with a great experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Clean and comfortable rooms, not very professional First impressions count. This is not a particularly welcoming hotel. It is well located close to amenities and generally comfortable but sometimes noisy in the late evening. Families end up with kids not enjoying the indoors so much. I was disappointed to see unused kitchen utensils line the hallway for several days before they were removed. A somewhat laissez faire approach, not as professional as I would like.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you did not feel comfortable during your stay. Please accept my apology. I met with the staff, and we are working to make sure we are providing guests with a welcoming, home away from home atmosphere. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Small room but good bed. You take your trash to another room to dump it. You have to ask for new towels when you want them.
Good experience friendly staff. I would stay there again The hotel was clean and the staff were very helpful
Quality of service Hotel front desk was a little confused about our reservations and confirmations. Had to stay in a room with two double beds rather than king the first night of our six day reservation. Had reserved six weeks prior.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for not being able to provide you with the room type you requested. To prevent your experience from happening again, I will be coaching our front desk staff on our check-in procedures. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Hotel service Was disappointed that I didn't get my king bed that I had booked over a month earlier the first night. I had to take two double beds!
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for not being able to provide you with the room type you requested. To prevent your experience from happening again, I will be coaching our front desk staff on our check-in procedures. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Recent Visit We live nearby and stayed while our floor was sealed. The breakfast was inadequate, no protein to speak of.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. As this hotel’s manager, I can assure you that I have relayed this information to our upper management to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,105 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.