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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extremely comfortable hotel and great location just need more transparent I wish the fees and taxes would have been a bit more visible upfront as the room itself was only 121$ but we ended up paying nearly 180 after pet fees and taxes and other surcharges. I wasn’t too upset about it because the hotel was so comfortable but wish the pricing was more transparent online. Great location on the hilltop, the room smelled like it had been cleaned with bleach and was spotless, beds were very comfortable and the staff was kind and h... read more
Business response:
Dear Dalton, We are delighted you found Extended Stay America extremely comfortable with a great location! It is wonderful that you enjoyed the cleanliness of the room, comfortable beds, and our pet-friendly policy. We apologize for any confusion regarding fees and taxes. Your feedback is valuable, and we will work to improve transparency in our pricing. Thank you for choosing us, and we look forward to welcoming you back! Sincerely, Hotel management
Great Hotel overall Bathroom sink didn't drain correctly. Couple of guests getting high outside the lobby doors was uncomfortable to walk past with my son's. No breakfast when we went downstairs and we had to go elsewhere to eat. Loved the cleanliness of the room. Comfort of the beds. Quietness of the hotel once we were in our room
Business response:
Dear Thomas, We are thrilled you appreciated your room's cleanliness, comfort, and quietness at Extended Stay America! Your satisfaction is our priority. We apologize for the inconvenience with the availability of the bathroom sink and breakfast. Rest assured, we will address these issues to enhance your experience. Thank you for choosing us, and we hope to welcome you back soon for an even better stay! Sincerely, Hotel management
Exceptional
Exceptional Nothing at all. Everything so new and clean.
Pleasant The mattress was a bit uncomfortable.
Business response:
Dear Karen, Thank you for your feedback. We apologize for any discomfort you experienced with the mattress. Your comfort is important to us, and we will look into improving our bedding options to ensure a more restful stay for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Exceptional Nothing This is a beautiful hotel with a great staff.
Business response:
Dear Virginia, Thank you for sharing your review about your visit to Extended Stay America. We're delighted you found our accommodations beautiful and enjoyed the service provided by our staff. Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to welcoming you back soon! Sincerely, Hotel Management
Exceptional
Exceptional
Exceptional
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 978 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.