Extended Stay America Premier Suites Belgrade - Bozeman - Yellowstone Airport

Business response:

Dear Lisa, Thank you for sharing your wonderful feedback. We are thrilled to hear you enjoyed our clean and modern accommodations, convenient location near the airport, and great pricing. Our team works hard to ensure every guest has a comfortable and seamless stay, and your kind words affirm our efforts. We truly appreciate you recognizing these aspects of your visit, as it motivates us to maintain high standards and continue improving. It was our pleasure to host you, and we look forward to welcoming you back for another e... read more

Business response:

Dear Holly, Thank you for taking the time to share your feedback. We are delighted to hear that you found our rooms nice and our location convenient to the airport. However, we sincerely apologize for the inconvenience caused by the presence of smoking near the entrance. We understand how this can affect the comfort of our guests, and your comments will be shared with our management team as we review and reinforce our property’s smoking policies. We truly value your input and hope to provide an even more comfortable experien... read more

Business response:

Dear Todd, Thank you for sharing your experience with us. We are pleased to hear that you found your room clean and appreciated our newer accommodations. We understand, however, that noise from the room above impacted your comfort, and we sincerely apologize for the inconvenience caused. Guest comfort is very important to us, and we are addressing noise concerns to ensure a more peaceful stay for all our visitors. Your feedback helps us improve, and we value your comments. We hope to have the opportunity to provide you with ... read more