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Extended Stay America Premier Suites - Colorado Springs - South
- Hotels
- Colorado Springs, CO
About this business
Location details
4060 Center Park Dr, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Second stay. Not as good as first but clean and adequate.
Business response:
Dear Guest, First and foremost, thank you for choosing Extended Stay America and for taking the time to share your feedback. We are pleased to learn that this was your second stay with us, which we consider the highest form of praise. However, we are disappointed that your most recent stay did not meet your expectations. Your feedback is important in helping us identify areas for improvement, and we will address the issues you encountered. We are committed to ensuring that your next visit will be the outstanding stay we are ... read more
Clean adequate
Business response:
Dear Guest, We appreciate your choice to stay with us at Extended Stay America, and your thoughtful notes bring encouragement to our entire team. It's wonderful to hear that our efforts to provide an immaculate environment made a positive impact on your stay. We would be delighted to welcome you again, and we wish you a pleasant day, along with safe travels. Sincerely, Hotel Management
First impression it was wonderful. Once we went in to check in it took the employee over 20 minutes to assist us as he was assisting someone else with no back up help. Someone was behind the desk but that individual spent her time on the computer. As we got checked in and went to our room it looked amazing. But after getting comfortable we learned that the floors had not been swept properly, and the shower trays still had what looked to be green soap. (There was no green soap on hand). It was clear there would be more than o... read more
Business response:
Dear Guest, Thank you for sharing such a detailed account of your visit; your patience throughout those moments is truly appreciated. Your notes highlight several areas that need attention, and your experience will be shared with our team to follow through, so future visits feel smooth from start to finish. Your comments regarding the vending situation and the lengthy checkout will also be addressed. We value your understanding and would welcome another opportunity to offer a stay that feels comfortable and supported from ar... read more
Was good but the Breakfast was sparse pickings & on Friday there was nothing at all served! The staff was phenomenal and the rooms were immaculate!
Beyond expectations for the price. Highly recommend.
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Frequently asked questions about Extended Stay America Premier Suites - Colorado Springs - South
How is Extended Stay America Premier Suites - Colorado Springs - South rated?
Extended Stay America Premier Suites - Colorado Springs - South has a 4.4 star rating with 404 reviews.
When is Extended Stay America Premier Suites - Colorado Springs - South open?
Extended Stay America Premier Suites - Colorado Springs - South is closed now. It will open on Monday at 9:00 a.m.