Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Anonymous 

on Expedia

2 months ago

Its not for tourist to stay. This my first time I complain about my stay, the room its been empty for long time, smell terrible, the sink in the bathroom was clog and toilet bowl not working properly. The elevator out of service and the customer service not friendly and helpful. Overall I really regret booked this hotel. I want half of my money back! 

Nicole m 

on Expedia

3 months ago

I didn't like that the elevator broke down, there's no ice machine, no daily house keeping & there was a roach in my room.... When told about the roaches the manager was very apologetic, the other staff was polite as well..... 

Jordan 

on Expedia

3 months ago

In my shower was a used, dirty wash rag - I checked in around 12:30a and showered right away, super tired not realizing - the next day I woke up and showered again to wash my hair and realized the disgusting rag. Never again! 

MARGIE 

on Expedia

3 months ago

Not in good conditions. I have two kids and Im scared with the cleanliness. 

MELISSA 

on Expedia

3 months ago

We arrived very late due to a delayed flight but we had previously been assured as long as we checked in by 2am we were ok. After landing we called multiple times to confirm that we were still on our way, but the phone just rang every time. We took our chances and taxied to the property. However nobody was around to let us in. We called the front desk with the phone by the door and still no answer. We called the reservation line and they said we could wait longer or we could go to another location. Someone did eventually let... read more

Arley 

on Expedia

3 months ago

Ni playa ni atención 

MERISSA 

on Expedia

3 months ago

My air conditioner unit in room continued to leak the entire time i stayed. The floors were soaking wet. They had no way to accommodate. They also complained immensely when i asked fir additional towels to clean the mess. Never sent anyone to fix until i was walking out the door to check out. The room had rusted furniture on lamps and no charging ports in the room for phone. Never will come back very upset and not satisfied as i was here for business