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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good. Friendly staff. Counter and floors were dirty and a few roaches but otherwise fine. Large room. Clean linens.
The hotel itself is pretty sketchy. Looks like people are actually living there, not just vacationers, etc. Smell weed in the hallways. But the room was clean and the bed was perfect. "Breakfast" was a joke: some coffee and a couple small store-bought muffins wrapped in plastic. Our overnight stay was fine, but wouldn't have wanted to be there for an "extended stay."
Business response:
Dear Thomas, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our ho... read more
The room was o.k.,muchnoisytraffic, poor breakfast
Business response:
Dear TSIPORAH, Thank you for staying with us and sharing your review. While we are pleased to know that our room worked well for you, we apologize for any inconvenience caused by the noise from traffic and the breakfast not meeting your expectations. Your comments are valuable, and we will address these concerns and improve guest experiences. Thank you for your candid feedback, and we hope we can leave you a much better impression on your next visit.Sincerely,Hotel Management
Great
I recently stayed at this hotel and unfortunately, my experience wasn't the greatest. Despite arriving at 6 PM for a 3 PM check-in, my room wasn't ready, and I had to wait for over 30 minutes to receive my keys. To make matters worse, another guest who checked in just minutes after me returned because their room was a mess, clearly not cleaned properly. It's evident that the hotel is understaffed, leading to delays and cleanliness issues. Overall, it was a disappointing experience.
Business response:
Dear Freya, Thank you for choosing us. We regret that we couldn't give you a better impression when you arrived, and we apologize for the delay in getting your suite. We will review this instance with our team and work towards improving our future guest's experience. Additionally, we have also addressed the cleanliness issue with the respective team members. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.5 star rating with 1,878 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.