Extended Stay America Premier Suites Harrisonburg

Business response:

Karen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Extended Stay America, Harrisonburg.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. 

Business response:

Margaret Ann, Thank you for sharing your experience with other travelers and your kudos for our hard working team. We will be sure to share your comments with them so they know what an impact they have on our guests. We hope we will see you again when you return to the area.Warm Regards, 

Business response:

Gretchen, Thank you for your review of your stay. We are so happy to be able to accommodate you when you travel to the area and hope to see you again soon.Thank you, 

Business response:

Theresa, Thank you for your review of your stay. We are so happy to be able to accommodate you when you travel to the area and hope to see you again soon.Thank you, 

Business response:

Thank you Robert for your time to review your recent stay with us here at Extended Stay America, Harrisonburg VA. We know you have plenty of options for lodging here in the area. We are grateful you decided to stay here with us. We appreciate your feedback and take it very seriously so that we can continue to provide each and every guest with superior hospitality. We hope we will get to see you again soon. Regards, 

Business response:

Thank you for taking the time to complete our survey. We appreciate your feedback and will use this information for future guest. 

Business response:

Dear Carla,We’re pleased our location made your JMU visit convenient and that the room provided a comfortable stay overall. It’s great to know that our Grab-and-Go breakfast options, along with the hot chocolate and coffee, helped start your day right. However, we apologize for the minor inconveniences, such as the gym TV and AC fan, which affected your experience. Your feedback is valuable, and we’ll look into these issues to enhance the experience for future guests. We hope to have the chance to welcome you back so we can ... read more

Business response:

Michael, Thank you for the outstanding review! We appreciate your business and the time it took to tell us how your recent stay was here at ESA in Harrisonburg, VA. We hope you will consider visiting us again very soon so we can provide you with the same excellent hospitality in the near future. Warm Regards, 

Business response:

Steven,Thank you for the outstanding review! We appreciate your business and the time it took to tell us how your recent stay was here at ESA in Harrisonburg, VA. We hope you will consider visiting us again very soon so we can provide you with the same excellent hospitality in the near future. Warm Regards,