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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms had hardwood floors so there was lots of noise from people walking around in the room above ours. Breakfast options were disappointing.
Business response:
Dear Eliane,We apologize for the noise disturbance during your stay. We understand how important it is to have a peaceful environment, and we will address this with our team to work on enhancing our rooms and minimizing any disruptions in the future. Additionally, we regret not meeting your expectations regarding breakfast. We'll work on improving our breakfast offerings to ensure more satisfying options for our guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we... read more
Gets the job done Looks like this is a fairly new hotel, as things appeared to still be settling in. Basic layout gets the job done. The room and bed were comfortable. Friendly front desk person. The free breakfast was worth what I spent on it, but if you just want a cup of weak coffee and a granola bar to go, you're in luck. (Bunch of chain restaurants are in the vicinity, so no stress.) The shower was nice and had plenty of hot water.
Business response:
Dear Daniel,Thank you for sharing your feedback with us. We are delighted that we were able to provide you with a comfortable stay. Thank you for highlighting our staff's hospitality, well-appointed rooms, and convenient amenities. Regarding breakfast, we'll take your feedback into consideration to work on enhancing our offerings. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
The property was clean and staff was friendly.
Business response:
Dear Michael,We would like to express our gratitude for choosing Extended Stay America and for your fantastic review. We are delighted that our property met your cleanliness standards and that our staff provided exceptional service. Our team is dedicated to creating a comfortable and welcoming environment for all our guests. Your recognition is truly appreciated, and it motivates us to continue delivering outstanding hospitality. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Sincerely,Hot... read more
Convenient to JMU and affordable. Smelled really strongly of paint or something, but the front desk gave me febreze which helped. Bathroom walls had a few spots that looked like they started to paint a different color, and changed their minds. Lotion and conditioner would be nice. I’d say great for a quick convenient spot!
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Bare bones hotel. Helpful desk staff which is good since one has to ask them for everything, from hair dryer to coffee mugs. Breakfast was all prepackaged, coffee barely warm with a note about the temperature. Shower was hotter than the coffee! Husband said the noise from upstairs was very loud and disturbed him.
Business response:
Dear Stephen,Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you and your husband had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
I like the cleanness of the room and property. Staff were helpful and responsive!!
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your time with us and that our staff was helpful and welcoming. We are delighted to know that you find our property and accommodations to be tidy. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Business response:
Dear Guest, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing to stay with us!Sincerely,
Property was very nice and looked new. The walls are very thin so you hear everything. Even the bathroom walls are thin so running the water sounds like a train coming through. Other than that very nice.
Business response:
Thank you for taking the time to complete our survey. We appreciate your feedback and are glad to hear you enjoyed your stay. We do apologize for the noise during your stay.
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 863 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.