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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A pretty average hotel in every possible way. The older Latino gentleman at the front desk, however, was a pleasure to deal with, his dyspeptic African American female colleague, not so much; it was almost as if she was projecting all that was wrong with her life on to me; a very unpleasant person, to say the least.
Business response:
Dear Christopher, Thank you for sharing your recent experience with us. Our goal is always to take excellent care of our guests; therefore, we apologize that this was not your experience. As a team, we genuinely value feedback that allows us to make positive changes for the future. We will review your comments as a team to impact our guest experience better. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area. Sincerely,Hotel Management
Staff was super helpful and courteous but the facilities were lacking.
Business response:
Dear Benjamin, We appreciate your kind words about our staff and their helpfulness. We strive to provide excellent service. We'll certainly take note of your feedback regarding the facilities to identify areas for improvement. Our commitment is to enhance the overall guest experience, and we hope to welcome you again in the future, delivering a more satisfying stay. Thank you for your valuable input.Sincerely,Hotel Management
Check in went really well. We arrived early due to getting off our cruise, and chose to fly home the day after. We initially went to just check out bags into the hotel, and she said our room was actually ready and waived a early check in fee. Best thing to happen that morning, since we were held up so long exiting the cruise. The room was really spacious for 5 people, and definitely cost friendly. Food options in walking distance, and Uber/Lyfts readily available within minutes.
Business response:
Dear Ashlee, Thank you for choosing Extended Stay America for your recent post-cruise stay. We're thrilled to read about your positive check-in experience and that our team was able to accommodate your early arrival seamlessly. It's also great to know that you found the room spacious and cost-friendly for your group. We appreciate your kind words about the convenience of food options and transportation availability. If your travels bring you back our way, we would be honored to host you again. Safe travels!Sincerely,Hotel Ma... read more
Pool don’t work
Business response:
Dear Eliasar, Thank you for staying with us and sharing your concerns. We apologize for any inconvenience you experienced with the pool not being operational. We understand that amenities like the pool are an important part of the overall guest experience, and we're sorry that it was not available during your stay. Our team will work to address and resolve the issue promptly. We appreciate your understanding and hope that, despite this, the rest of your stay was enjoyable. Sincerely,Hotel Management
Staff , maintenance and cleaning services were excellent and cordial at all times.
Business response:
Dear Victor J, We appreciate your kind words about Extended Stay America! Our team is delighted to know that you experienced excellent service from our staff, maintenance, and cleaning services. Providing a positive and welcoming environment is our priority, and we're glad we could make your stay enjoyable. Should your travels bring you back to the area, we look forward to welcoming you again for another great experience.Sincerely,Hotel Management
Buen servicio
The stay here was absolutely wonderful. Was having surgery and needed something close by the hospital. Quiet, convenient and accessible to other areas rather quickly. Make sure you come back at a decent time to secure a parking spot. Came back one night at around 11pm and almost didn't find parking. The room was very cozy, kitchenette with 2 stovetops to cook, full size fridge, queen size bed, a sofa and a recliner which was a game changer because it's what I slept in since I had surgery it was more comfortable. Would defini... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 3.8 star rating with 3,278 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.