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Extended Stay America Premier Suites - Phoenix - Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2055 W. Chandler Blvd., Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I booked the room last minute. Check in was so easy the 2 ladies at check in were so so nice. I didnt get their names but they were so helpful
Business response:
Dear Ernie, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit our city. Sincerely,Hotel Management
This property should not be listed with a free breakfast as it is misleading. It is a grab-and-go with very few options. Our room had very poor ventilation. The bathroom fan did not work at all. Also, the HVAC system did not have an option to just run the fan to circulate the air. Considering this room was designed to cook food on the stovetop, I would think ventilation would have been a much larger consideration in the design. On a positive note, the staff were great and showed that they really cared about their guests.
Business response:
Dear Richard, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with our leaders, and we will use them as an opportunity to improve our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,H... read more
Friendly staff
I liked how the property was clean and how secure the place was. When it hit 8pm people needed their room cards to get through the second double doors
Business response:
Dear Anai, Thank you for sharing your excellent review. We are delighted to learn that our clean and comfortable accommodations surpassed your expectations and appreciate you pointing out our security measures. It was a pleasure hosting your stay, and all of us at Extended Stay America look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Phoenix - Chandler Downtown
How is Extended Stay America Premier Suites - Phoenix - Chandler Downtown rated?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown has a 4.6 star rating with 901 reviews.
When is Extended Stay America Premier Suites - Phoenix - Chandler Downtown open?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown is open now. It will close tomorrow at 12:00 a.m.