Extended Stay America Premier Suites - San Francisco - Belmont

Business response:

Dear Catherine, Thank you for sharing your thoughts following your recent stay. We are glad you chose to spend your time with us and appreciate your honest impression. Guest feedback is essential in helping us refine the overall experience, and your perspective is truly valued. We hope to have the opportunity to welcome you again and provide a visit that exceeds your expectations. Sincerely, Hotel Management 

Business response:

Dear David, We are so glad to hear the location worked out perfectly for your visit! Easy access can make all the difference when traveling, and it's great to know that was a highlight for you. Thank you for staying with us at Extended Stay America — we appreciate your kind words and hope to welcome you back whenever your travels bring you this way again! Sincerely, Hotel Management 

Business response:

Dear Sergio, Thank you for sharing your experience with us. We are pleased to know that your stay met certain expectations, and we appreciate the time you took to provide feedback. We regret any aspects that left room for improvement and apologize for any inconvenience you may have encountered. Your comments are valuable in helping us continue to enhance our guest experience. We hope to welcome you back for a more satisfying visit in the future. Sincerely, Hotel Management 

Business response:

Dear Nestor, Thank you for highlighting the exceptional care provided by Nas and the front desk team. It’s truly gratifying to know our efforts to create a welcoming and reliable environment made a meaningful impression. We are dedicated to delivering an experience marked by genuine support and professionalism. Your kind words mean a great deal to us, and we will gladly share them with the team. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Management 

Business response:

Dear Dalila, Thank you for your kind feedback. We are delighted to hear that your stay was enjoyable and met your expectations. Your positive remarks are genuinely appreciated and motivate us to continue providing excellent service. Should your travels bring you back to the area, we would be honored to welcome you again and ensure an equally satisfying experience. Sincerely, Hotel Management 

Business response:

Dear Nestor, It’s wonderful to hear you felt so welcomed during your stay! We're proud of our team for creating a warm and inviting atmosphere, and your kind words mean a lot. Providing a comfortable experience for our guests is our daily goal. We’d love to have you back at Extended Stay America whenever your travels bring you this way again. Sincerely, Hotel Management