Extended Stay America Premier Suites - Savannah - Pooler

Business response:

Dear Chandler, We're truly grateful for your kind words and are delighted you felt warmly welcomed during your time at Extended Stay America. It’s always our goal to create a friendly and comfortable environment for every guest. We look forward to the opportunity to host you again and provide another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Barbara, Thank you for sharing your generous comments regarding your time at Extended Stay America. It's great to know you found the suites spotless during your stay. We take pride in providing friendly service and homelike comforts for an enjoyable stay and appreciate you recognizing our efforts! We look forward to welcoming you back for another stay and wish you all the best with your travels. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience. We're glad you enjoyed the convenience of our location, though we're truly sorry to hear that certain aspects of your stay fell short. We strive to ensure the comfort of all our guests, and we regret that your room's temperature and our complimentary grab-and-go breakfast setup didn't meet expectations. We value your feedback and will work to improve guest satisfaction. We hope to welcome you back for a more seamless visit in the future.Sincerely,Hotel Manag... read more

Business response:

Dear Guest, Thank you for sharing your experience at Extended Stay America! We’re so glad to hear that your check-in process was smooth and that you found the room and surroundings clean and comfortable. We prioritize creating a peaceful and safe environment for our guests, and it’s wonderful to know we succeeded. We hope to welcome you back for another great stay in the future! Sincerely, Hotel Management