Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino

Business response:

Dear Danielle, We’re sorry to hear that our breakfast offerings did not meet your expectations. We strive to provide a convenient and simple breakfast for our guests, and we understand that it may not have been what you were hoping for. We value your input and will take it into consideration as we explore ways to improve this aspect of our service. We truly appreciate your feedback and hope you’ll consider staying with us again for a more satisfying experience.Sincerely,Hotel Management 

Business response:

Dear Joel, Thank you for your feedback. We’re glad to hear that you found the accommodations clean, as we strive to maintain a comfortable environment for our guests. While we regret that your stay didn’t exceed expectations, we appreciate your honest review. If there’s anything we can do to enhance your experience in the future, please let us know. We value your input and hope to provide an even better stay at Extended Stay America next time. Sincerely,Hotel Management 

Business response:

Dear Dana, Thank you for sharing your comments regarding your time at Extended Stay America. It's great to know you loved everything about your suite. We take pride in providing friendly service and homelike comforts with kitchenware for an enjoyable stay and appreciate you recognizing our efforts! We look forward to welcoming you back for another stay and wish you all the best with your travels. Sincerely,Hotel Management