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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel Stay I thought that I was also supposed to get a Senior Citizens Discount.
Business response:
Dear Roger, We understand how important it is for discounts to be applied correctly, and we're sorry for any confusion. When booking online, selecting the correct option from the "Choose Rate" dropdown is key to ensuring you get the rate or discount you're eligible for, such as a senior rate. We appreciate you bringing this to our attention. We look forward to making your next stay exceptional in every respect. Sincerely, Hotel Management
Positive experience!
Asked for accessability room. Clearly their idea of what that means doesn't compare well with what a reasonable person would expect.
Business response:
Dear Timothy, We’re sorry the accommodations did not align with what you expected when requesting an accessible room. We understand the importance of these features in meeting practical needs, and we regret the disappointment this has caused. Your feedback will be reviewed with our team to ensure we provide more thoughtful and functional setups for guests who require accessible features. Your feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding hospitali... read more
Amazing place! Sraff us EXCEPTIONAL!
Sheets Bed was comfortable
Business response:
Dear Guest, Thank you for your feedback. We are pleased to learn that you found the bed comfortable, as a good night’s sleep is essential. We appreciate you choosing to stay with us at Extended Stay America and look forward to welcoming you back in the future. Sincerely, Hotel Management
Nice
Very nice rooms plenty of towels prices are amazing just hate the smoking smell
The staff were super friendly and helpful! The rooms itself were a little out dated compared to other extended stays I have been to and you did have to pay extra for linen changes and items to use the kitchen.
Business response:
Dear Gabriella, Thank you for staying with us and for taking the time to share your comments. It’s always rewarding to hear when our service leaves a positive impression, and your kind words are much appreciated. However, we regret that certain aspects of your stay did not meet your expectations, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas that need attention, and we are committed to continually enhancing the guest experience. We hope to welcome you again for a more seam... read more
My husband got electrocuted turning on the bedside light.
Business response:
Dear Heather, We are deeply concerned to hear about your husband's experience, and we sincerely apologize for this incident. The safety and well-being of our guests are our highest priorities, and what you’ve described is unacceptable. We have shared this matter with our management team with utmost urgency and care for immediate review as well as implementation of necessary improvements so that future guests do not encounter the same issue. Your patience is greatly appreciated, and we hope for a positive outcome. Take care! ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,821 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.