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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice overnight stay. Staff was excellent. Bed has springs. Woke up sore.
Business response:
Dear Guest, Thank you for choosing to stay with us at Extended Stay America and for your kind words about our staff. We regret the discomfort you experienced with the bed and appreciate your feedback. We hope to provide a more restful experience during your next visit and look forward to welcoming you back. Sincerely, Hotel Management
Nice olace to stay. My only complaint is that they had no hand towels.
Business response:
Dear Guest, Thank you for being our guest. We are glad you enjoyed your stay! We are glad you found Extended Stay America to be a comfortable spot. Thanks for pointing out the issue with the hand towels. We appreciate your feedback and will make sure it's shared with our team. We are always looking for ways to improve the guest experience and hope to make your next visit even better. Looking forward to welcoming you back soon! Sincerely, Hotel Management
Kay, the front desk staff who is the only one who goes above and beyond for guests was one checking us in. She is deserving of a raise! Room was clean and the housekeepers do an excellent job with short staff conditions. They need more staff and treat their overworked staff better.
Post be excited stay but if you wanted to cook in your room you had to ask the front desk for everything you need. To big of a hassle
Business response:
Dear Guest, Thank you for sharing your experience! We’re glad you enjoyed your stay overall. We understand having to request cooking items from the front desk may have caused inconvenience. Please know that to maintain cleanliness for all guests, we store the dishware at the front desk and are happy to bring it to your suite upon request. We appreciate your feedback and have shared it with our team to help improve future experiences. We look forward to welcoming you back soon! Sincerely, Hotel Management
We were very satisfied with our stay.
Great
Business response:
Dear Guest, Thank you for sharing such a positive impression! We are thrilled you had a great visit and that everything met your expectations. It means a lot to our team to know guests enjoy their time with us. We look forward to welcoming you back soon at Extended Stay America whenever your travels bring you this way again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,176 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.