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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very welcoming and friendly receptionist who provided useful information about the surrounding area. One needs a car as public transportation is limited, particularly on weekends. Not really suitable for extended stays as the kitchen is not equipped, not really the hotel’s fault but since guests would walk off with the utensils, the best the hotel can do is rent or sell the equipment.
Business response:
Dear Guest, Thank you for your thoughtful feedback and kind words about our receptionist—we're glad you felt welcomed and well-informed during your stay. We appreciate your understanding regarding the kitchen amenities. Due to past challenges, we now provide kitchenware upon request at the front desk to ensure availability for all guests. We agree that having a car is ideal for exploring the surrounding area, especially on weekends. Your comments help us continue improving the guest experience, and we hope to better serve yo... read more
I loved this stay. It was comfortable and quiet which was perfect after a long drive. It also had plenty of room, a working space, and a whole kitchen area. So nice!
Business response:
Dear Guest, We’re so glad your stay provided the comfort and calm you need after a long drive. Knowing the layout and quiet setting at Extended Stay America helped you unwind and feel at ease, and it is terrific. We’re committed to offering a relaxing and functional space, and we’re pleased it suits your needs. We look forward to welcoming you back whenever your travels bring you this way again. Sincerely, Hotel Management
Nice stuff, good on check in and check out. No breakfast.
Business response:
Dear Guest, Thank you for your kind words and for taking the time to share your experience. We’re pleased to hear that you had a smooth check-in and check-out process and that our staff made a positive impression during your stay. We do, however, apologize for the lack of breakfast during your visit. While we offer a grab-and-go option, we understand this may not have met your expectations, and we are actively reviewing our offerings to better serve our guests. Your feedback is valuable to us. We look forward to welcoming yo... read more
Great location
Will not stay here again Smelled terrible both in the hallway (smoke, weed) and in the room (moldy). It was pretty dark in the room. Even though we booked a 2 bed room, they gave us 2 1 king size bed rooms because they were all booked out. Their breakfast was very poor. They only had small muffins and breakfast bars.
Business response:
Dear Guest, We're sorry to hear that your experience was marred by unpleasant odors in the hallway and room. We understand the disappointment caused by the breakfast choices not meeting your requirements. Furthermore, we apologize for the inconvenience of receiving a different room type than the one booked. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Thank you for your patience. We appreciate your feedback and hope you will give us another opportu... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,176 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.