This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
We appreciate your business, and glad to hear you enjoyed your stay. We hope to see you again soon.
Quiet conveniently located shopping/ restaurants and gas would stay again
Business response:
Dear Maria, We’re delighted you enjoyed the peaceful atmosphere and convenient location. It means a lot to us that you would choose Extended Stay America again. Thank you for your kind feedback—we look forward to welcoming you back soon for another pleasant and comfortable stay! Sincerely, Hotel Management
Ty
Business response:
Dear Samar, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
clean room
Nos quedamos con las ganas de usar alberca. Solo estuvo cerrada.
Desk clerk, Michelle, was very welcoming and accommodating. She made the check in easy and smooth. Thank you!!
Business response:
Dear Laura, Thank you for sharing your experience. We’re delighted Michelle left such a positive impression with her warm and helpful approach. It’s wonderful to know that check-in felt smooth and welcoming. We look forward to having you stay with us again at Extended Stay America. Sincerely, Hotel Management
Arrived after midnight for late check in. Called ahead to advise. When we arrived, the night audit was going, and we along with other parties were unable to check in until it was complete. Waited for an hour, adding to an already long trip. Then the room keys wouldn’t work. It was 2 am before we finally got into our room. Staff was very apologetic. Maybe night audits could be scheduled after all late check ins arrive.
Business response:
Dear Cherish, Thank you for taking the time to share your experience. While we appreciate your kind words regarding our team’s response, we sincerely regret the delay and inconvenience you experienced upon arrival. Your suggestion regarding the timing of nightly processes is appreciated and will be carefully considered as we work toward creating a more seamless arrival experience. We hope you’ll consider giving us another opportunity to provide a smoother and more restful stay in the future. Sincerely, Hotel Management
The property was older, they had done some upgrades. My daughter said she had to kill a few bugs. I know that happens. It was nice enough. Nothing too fancy. The bed was kind of wobbly and the topper was really thick, so you sink into it. The bedding was itchy and the cleaner they use has a strong sent.
Business response:
Dear Ashley, Thank you for staying with us. We are committed to providing a comfortable and welcoming environment, and we regret that certain elements of your visit fell short of this goal. Your observations have been noted and will be shared with our team for evaluation. While we are pleased that you found aspects of the stay satisfactory, we recognize the importance of consistency in every detail. We appreciate you bringing this to our attention and hope to provide you with a more seamless and restful experience on your ne... read more
New Hotel. Perfection. In area will stay again.
Business response:
Dear William, We are thrilled to hear you found everything just right during your visit! It is always rewarding to know that guests enjoy a smooth and satisfying stay. Your kind words about the new property mean a lot to the team here at Extended Stay America. We look forward to welcoming you back the next time you're in the area and truly appreciate your support! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 773,240 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.