This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service
Business response:
Dear Walter, Thank you for your kind words! We are glad to hear you had a pleasant encounter with our associates during your stay. Hospitality is what we do best, and we are happy this was the highlight of your visit. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
Todo fue muy bien personal con buen trato todo muy limpio
Business response:
Dear Noraida, We are delighted you enjoyed your stay and that the friendly team made a great impression! It’s always rewarding to know guests feel comfortable and well taken care of. At Extended Stay America, providing a welcoming and tidy space is our top priority, and your kind words mean a great deal to us. We hope to have the pleasure of seeing you again on your next visit Sincerely, Hotel Management
I guess is ok for a low cost accommodation
Business response:
Dear Jorge, Thank you for sharing your thoughts. We regret that your stay did not leave a more positive impression. While we aim to provide comfortable and well-maintained accommodations at a great value, we understand that expectations can vary. Your feedback is essential and will help us in our ongoing efforts to enhance the guest experience. We appreciate your time and perspective. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Overall it wasn’t a terrible stay. Pretty mid though. The hallways have a terrible smell that gave me a headache, the front desk staff acted like completely bothered by anything we asked for which you have to ask for everything because they don’t provide anything in your rooms. overall I’d give my stay here a 3/10
Business response:
Dear Kaliegh, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Please accept our sincere apologies for the discomfort caused by the hallway conditions and the impression you received from our front desk team. We aim to make all our guests feel welcome and supported, and we regret that we fell short of our goal during your stay. We also apologize for the inconvenience of having to request basic items at the front desk. Your comments are valuable to us, and we’re shar... read more
Great 1-night stay. Clean, spacious room with kitchen area (full-size fridge, stovetop, sink, countertop space). Check-in and checkout was simple. Friendly staff
Business response:
Dear Tara, We are delighted to hear that you had a smooth and enjoyable overnight visit! It’s always wonderful to know that our guests appreciate the comfort and convenience we aim to provide at Extended Stay America. Your feedback about the experience, from the room to the service, truly means a lot to us. We look forward to welcoming you back soon for another stay that is just as easy, comfortable, and accommodating. Sincerely, Hotel Management
Desk clerk was welcoming and lobby is typical. Exiting the elevator, the stench hit me. The room was clean (smell tolerable) but disappointing as the furniture and fixtures are outdated. For safety and health issues, mock kitchen fixtures/appliances should be replaced. Freezer and microwave look clean but smell. This takes away from the staff, property location and room rates which are excellent! Questionable if I would stay here again let alone recommend this property to others.
Business response:
Dear Mary, Thank you for taking the time to share your experience. We’re glad to hear you received a warm welcome and found value in the location and pricing. At the same time, we regret that the condition and odor of certain areas impacted your overall impression. Your comments regarding the furnishings and kitchen appliances have been noted and will be shared with the appropriate teams for further evaluation. We understand the importance of comfort and cleanliness, and we appreciate your candid feedback, as it helps us ide... read more
Room was clean and also property was quite . Didnt see anything to make me feel unsafe .
Good
Business response:
Dear Paul, Thank you for being our guest at Extended Stay America. We're glad to know your stay was enjoyable and that you had a positive experience with us. Providing a comfortable and welcoming environment is something we strive for, and it’s always encouraging to hear when guests leave satisfied. Your feedback means a lot, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,292 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.