Extended Stay America - Princeton - South Brunswick

Business response:

Dear Guest,Thank you for such a generous review of Extended Stay America. It’s wonderful that Maria made a positive impression during your stay. We take great pride in having a team that genuinely cares about providing attentive and thoughtful service, and your kind words reflect that effort. We’re grateful you chose to stay with us and hope that the rest of your time here was just as comfortable. Should your travels bring you back this way, we’d be delighted to welcome you again. Sincerely,Hotel Management 

Business response:

Dear Heiko,We’re sorry your initial room did not meet expectations, as providing a comfortable and well-maintained environment is always our goal. However, we’re pleased that our team was able to assist you promptly and offer a more suitable accommodation. Guest satisfaction is important to us, and we appreciate you bringing this to our attention. We hope the remainder of your stay was pleasant, and we would love the opportunity to provide an even better experience in the future. It was our pleasure to host your stay, and we... read more