Extended Stay America - Princeton - West Windsor

Business response:

Dear Carol, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management 

Business response:

Dear Valda, Thank you for your review of our hotel. We aim to provide an enjoyable and best hotel experience. However, we are sorry for your experience with the breakfast choices. We will make a note of your feedback as we always want to know how to improve our guest experience. Apart from this, we hope you had a pleasant stay and will return for another flawless memory!Sincerely,Hotel Management 

Business response:

Dear Gena, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. However, we apologize for the issues that kept it from being perfect. We will address your concerns with the appropriate individuals to ensure these issues are addressed promptly. Thank you for choosing us for your visit to the area and for your valuable feedback.Sincerely,Hotel Management 

Business response:

Dear Heidi,Thank you for your feedback. We are glad that you appreciated the kitchenette's convenience during your stay. It's always great when guests find the amenities useful for their needs. We hope that, overall, your stay was comfortable and enjoyable. Should you choose to stay with us again, we look forward to improving your experience.Sincerely,Hotel Management