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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
Business response:
Thank you for taking some of your time to leave us this great rating. We appreciate you!
Ok for what we needed but not great. The check in process was long, over 25 minutes. We arrived in the middle of the night so the needed to call someone which was expected but I didn’t expect it to take so long once the attendant arrived. Apparently if you arrive after midnight your reservation is lost and has to be rebooked. You also need a photocopy of the ID of every adult staying in the room. The room itself was ok but the floor was a little dirty. We found sunflower seed shells at the edge of one of the beds and the flo... read more
Business response:
I'm so sorry to hear about the disappointments but glad that you were able to enjoy an overall pleasant stay. Thank you for this very thoughtful review.
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
Business response:
Thank you for the terrific rating. We are so glad you chose to stay with us.
Business response:
We love to see a top rating like this! Thank you!!
It was clean but very few amenities. A lot of noise in the morning. it's out of the way. Parking is good though. For $20 more you can get a full service hotel and you're in the center of town
Business response:
Thank you for this helpful review. I'm so sorry we didn't ‘wow’ you during this visit and hope we'll have another opportunity to do so in the future.
Nice new condition for now. Smells of smoke. Nickel and dime for any “extras” (reminds me of spirt airlines). I didn’t think a third towel for three guests was extra? WiFi was free but only for one device. Online it said sitting area in room. There was none in our room.
Business response:
Thank you for your thoughtful, detailed feedback. We try to be open and transparent about our charges and hate that you got a different impression. By having an affordable base rate, guests usually love to customize their stay by adding only the things they need, like bringing a pet or higher tier wi-fi. I'm so sorry this felt like an inconvenience instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
LOVE LOCATION!! But this trip I had no pillows towels no toothpaste no shampoo like nothing pretty much
Business response:
Thank you for the review of our hotel. We are sorry to hear that our limited amenities were problematic and took away from your overall pleasant stay. I'm so sorry this was not what you were expecting and that it did not meet your needs. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,153 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.