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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent place, not the best customer service. Upon arrival, there was not attendant at the front desk to be able to check in. There was a sign that didn't actually indicate when someone would be back. Another employee directed me to pick up the phone on the desk which apparently connected with the person that was attending the front desk. When I said that I was trying to check in I was informed that they were on break and would be there in 5 minutes. While they were professional during check in it wasn't a great first impress... read more
Business response:
Dear Cat, Thank you for sharing your feedback. We are glad you found your room well-maintained and easy to access. However, we sincerely regret that your arrival experience did not reflect the level of service we strive to provide. Having to wait for assistance and not receiving clear communication at such an important moment is understandably frustrating. We also recognize your concern regarding the additional charge at check-in and apologize if this was not explained thoroughly beforehand. Your comments are valuable and wi... read more
Exceptional Clean and friendly staff
Good
Very Good
Adequate place to lay your head A bit old and run down. While a kitchenette is convenient, not having ANY pots, pans, plates, cups, utensils, etc. does not make it convenient at all. Did not even provide shampoo.
Business response:
Dear Douglas, Thank you for choosing to stay with us. We regret that the condition of the property did not meet your expectations. Our Select Suites brand focuses on providing comfortable, apartment-style accommodations at value-driven rates. While our kitchens come equipped with essential appliances, guests have the flexibility to bring or purchase their preferred cookware and dining items. We regret any miscommunication on our part and appreciate your feedback. Additionally, we apologize for the absence of basic toiletries... read more
Very Good
Very Good
Exceptional
Very Good
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,732 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.