Extended Stay America - Providence - Warwick

Business response:

Dear Jeffrey, Thank you for taking the time to write a review about your recent stay. We are very sorry to learn about the refrigerator condition in your room. We hold ourselves to very high standards of hospitality, and we will address your concerns appropriately to ensure that we remain consistent in the future. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management 

Business response:

Dear Juliana, Thank you for your feedback! We’re pleased to hear that you found us to be a suitable choice for traveling with your pet. We aim to provide a welcoming environment for both guests and their furry companions. Your positive experience means a lot to us, and we hope to welcome you and your pet back for another stay soon!Sincerely,Hotel Management 

Business response:

Dear Julie, Thank you for your feedback. We understand the importance of having a fully equipped kitchen for your stay. Your comments will be reviewed to ensure our offerings align with guest expectations. We appreciate your input as it helps us improve our services. We hope to have the opportunity to better serve you during a future visit.Sincerely,Hotel Management