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Extended Stay America - Providence - West Warwick
- Hotels
- West Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1235 Division Rd., West Warwick, RI, 02893, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Strong smell of cigarettes in hallways.
Business response:
Dear Timothy, Thank you for being our guest and for the valuable feedback. We are so sorry for the odor and inconvenience in the hallway. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel Management
Worst "Breakfast" ever Their website advertised "Free Breakfast" which was one of the reasons we chose this hotel over others in the area. However, when we went to get breakfast, there was a small stand with some coffee machines and some very cheap pre-packaged muffins. Very disappointing! The rest of our stay was so-so.
Business response:
Dear Bill, Thank you for sharing your experience with us. We sincerely apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We understand the importance of providing a quality breakfast to start your day, and we assure you that our breakfast offerings continuously strive for enhancement. Although we regret any disappointment caused, we're glad the remainder of your stay was satisfactory. Your feedback is invaluable, and we're committed to improving based on your comments. Thank you for br... read more
Stuff bed. The room was lower on the price than expected. It was nice to have a kitchenette. But the bed was very stiff, and the dresser was so short the tv sitting on it was nearly impossible to watch while laying down. Those. We’re the ONLY two non positive things.
Business response:
Dear Zachary, We appreciate your feedback on your recent stay. It's great you found our room affordable and enjoyed having a kitchenette. However, we apologize for any discomfort caused by the bed and the inconvenience with the dresser height. Your comments are valuable to us, and we will consider them as we strive to improve our accommodations for all guests. We are glad that these were the only negative aspects of your experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the futu... read more
The stay was nice, quiet room, nice staff
Business response:
Dear Rosemarie, We are pleased you enjoyed your stay at Extended Stay America! Providing a peaceful environment and friendly service is what we aim for. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management
Thx
As It Should Be - No issues Only stayed one night, but everything went the way it should. I checked in with no issues, the room was ready, clean, everything worked (including the coffee pot I got from the front desk) and conveniently located with parking on site.
Business response:
Dear Marc, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. We're delighted you had a smooth and convenient experience and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Very comfortable, clean, spacious room.
Business response:
Dear Susan, We're thrilled you found your stay at Extended Stay America comfortable, clean, and spacious. Providing a relaxing and pleasant experience for our guests is our top priority. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - West Warwick
How is Extended Stay America - Providence - West Warwick rated?
Extended Stay America - Providence - West Warwick has a 4.2 star rating with 1,331 reviews.
When is Extended Stay America - Providence - West Warwick open?
Extended Stay America - Providence - West Warwick is open now. It will close tomorrow at 12:00 a.m.