This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1235 Division Rd., West Warwick, RI, 02893, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Quick trip The Extended Stay was clean well taken care of. Would have been nice to have a pool or better breakfast. Rooms are nice just not any extra amenities.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your satisfaction. Still, I’m glad you had a positive stay overall. I'm so pleased to hear that you found our hotel to be clean and well maintained. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Moderate The rooms could have been cleaner.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not up to our company’s high standards. I met with the staff, and we will work to make sure our rooms are fresh and clean for every guest. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Could be much improved. Selected because of lowest price in the area. Although the room was clean, it is dated, the rug in the room was dirty and the furniture, decor is very old and worn. They do NOT give you conditioner and my room had no shampoo or bath soap. I did get a lot of towels but they were old (very hard from too much washing) Vending machine (only one) had nothing in stock except Coke :( and the ice machine was broken. The front desk assistant was SUPERB though. Very friendly and helpful.
Fair Employees very friendly and hospitable. However, the hotel itself had an odor. Felt uncomfortable.
Excellent Front Desk Staff !!! When my husband and I arrived the front desk staff (Teri and Deb) made us feel right at home. Explained everything from what they have and offer to guests, to eating establishments around , and the checkout process. We were there for our Anniversary and they truly made us feel at home. On our Anniversary my husband got very ill and went I went down and told both Deb and Teri they went above and beyond. Deb gave me a loaf of bread and butter with knife they had, and Teri got me a toaster. I kno... read more
Business response:
I received a copy of your review, and wanted to thank you for sharing your experience with us. I'm so pleased to hear that our staff went above and beyond to provide you with a home away from home experience. I am so thankful for your great feedback, I will be sure to share your comments with our staff! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Hotel location Stay was somewhat pleasant, smoke smell wreaked upon entering building, elevator and room. No amenities of a shower cap or at least 2 bars of soap should be in bath area and the noise of heavy walking in room and doors closing and hearing through the walls. Need better insulation.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you experienced noise and cleanliness issues during your stay with us. In response to your feedback, we will work to make sure we are cleaning and inspecting all rooms to our company’s high standards before guest arrivals. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
clean and reasonably priced Stayed one night on business. Room was very clean and fresh. Service was fine. About 500 restaurants in a 3 mile radius. No pool or gym onsite is the only detraction.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and found our hotel to be a good value. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Good Hotel We've stayed with Extended before, and again, it served the purpose. My personal opinion on the double beds, they are too small for two people. We registered as 3 adults and only had 2 cups in the bathroom, yes we could have called for another, but it was late when we arrived and we just shared. Other than that the room was clean, front desk was very friendly, we would definitely stay again if the need arises.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that your room was not what you expected. Still, I'm so pleased to hear that you found our hotel clean, with friendly staff, and that you would return next time you are in the area. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Extended Stay America - Providence - West Warwick has a 4.2 star rating with 1,332 reviews.
Extended Stay America - Providence - West Warwick is open now. It will close tomorrow at 12:00 a.m.