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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff at front desk, never a wait to check in.. room was cleaned well, definitely recommend staying here.
The kitchen stove was dirty
Business response:
Dear Serege, Thank you for choosing Extended Stay America for your visit. We are glad that you were pleased with your overall stay except for a few issues. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Was told every room had a recliner and I booked my room with 2 beds. I needed the recliner for my handicap uncle and was told by the Manager, basically “tough crap”. Would not do a thing to assist with the issue. Had to rent another room which I was told was handicap. My uncle was stuck in the recliner all evening and I had to go up in the morning to get the chair back down. Could not use the shower if you’re in a wheelchair.
Business response:
Dear Stacy, Thank you for taking the time to share your feedback following your recent stay. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced caused, and we will work diligently to address the issues you mentioned. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 3.3 star rating with 1,942 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.