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653 Clark Dr., Rockford, IL, 61107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very Good The desk can provide sishes etc for kitchen. It would have been nice to have a glass or cup in the room. Great price and value. The bathroom showed it’s age.
Business response:
Dear Eric, Thank you for sharing your experience. We are pleased to hear you found great value during your stay and appreciated the overall comfort. Your comments regarding the in-room items and the condition of certain features are truly helpful, and we’ll take them into account as we continue to enhance our offerings. We hope to welcome you back to Extended Stay America in the future for an even better visit. Sincerely, Hotel Management
Exceptional
Pleasant The bed was uncomfortable. Geab n go breakfast was lacking. More grab n go options like fruit would've been nice. The rate was good for the room type. Diana was an incredible help!
Business response:
Dear Whalen, Thank you for taking the time to share your feedback. We are glad Diana was able to assist you during your stay. We apologize for any discomfort caused by the bed and the limited breakfast options and appreciate your suggestions as we strive to enhance our guest experience. Your insights are valuable to us, and we hope to welcome you back soon for a stay that better meets your expectations. Sincerely, Hotel Management
Good
Exceptional We didn't find anything that we did not like The rooms are very clean and the staff was amazing
Wonderful
Exceptional I liked everything. My room was excellent! Clean, comfortable and safe!
Business response:
Dear Sharon, We are delighted to hear that your stay was everything you had hoped for! It’s wonderful to know you felt at ease and enjoyed the space. Creating a welcoming and relaxing environment is always our goal at Extended Stay America, and we are delighted that it was achieved during your visit. Thank you for your kind words—we look forward to having you back again soon! Sincerely, Hotel Management
Wonderful The prices of a laundry room and vending machines Pretty much that clean rooms and breakfast
Would come back! Nothing Staff was great, very friendly. Had vending machines. Nice area. Clean room. Nice and quiet. It was great.
Business response:
Dear Rebecca, We are happy you chose Extended Stay America for your recent visit to the city. We enjoyed your description of our hotel, particularly for our peaceful accommodations and all the amenities we offer. Thank you also for admiring the hospitality that you received from our staff. It was our pleasure having you as our guest, and we are delighted to hear that you have already decided to stay with us again the next time your travels bring you to our area. Sincerely, Hotel Management
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.