Extended Stay America - Sacramento - Northgate

Business response:

Asha, thank you for being our guest. We are thrilled you were pleased with every aspect of your stay with us. Thanks for staying at Extended Stay America - Sacramento - Northgate, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Karissa, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Aaron, thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Sacramento - Northgate will be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent experience and we hope to have the chance to prove it to you on a future visit. Sincerely, General Manager 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Sacramento - Northgate and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager 

Business response:

Thank you for taking the time to provide feedback about your stay. It's nice to read you liked the spaciousness of your room and the service provided by our staff. I hope we have the pleasure of hosting you again. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Sacramento – Northgate. We are delighted to read our service and facilities were up to your satisfaction. I will share your compliments with Stacie. It was our pleasure to serve you, and we hope to have you back with us again in the future! Sincerely, General Manager 

Business response:

Kiara, while I am glad your overall stay was a pleasant one, I regret the issues you experienced in your room. We have a duty to follow the processes in place to ensure each guest suite is spotless and well-maintained, and your feedback tells us that we need to refocus our efforts. We hope you will choose us again, and we are certain your next visit will be absolutely wonderful! Sincerely, General Manager