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Extended Stay America - Sacramento - Vacaville
- Hotels
- Vacaville, CA
About this business
Location details
799 Orange Dr., Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was very clean and looked newly renovated. Room was fresh and comfortable. Staff was friendly and anxious to make my stay as comfortable as possible. Definitely stay here again. Great location for shopping and restaurants also.
Business response:
Alan, thank you for being our guest at Extended Stay America. We are glad you loved our well-maintained property, convenient location, and friendly staff. We are also delighted our convenient location close to shops and restaurants were perfect for your needs. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
5 star Friendly Staff, clean room, amenities good, great location - convenient Will definitely stay again
Business response:
Bozy, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Very clean, comfortable, convenient location off the freeway and enjoyed having places to eat that are walking distance.
Business response:
Bertha, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our ideal location close to many places and that you had a nice time with us. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Checked in around 2am. Easy process but I misunderstood the bit about them having dishes and utensils available but upon request vs in the room already. Not even a glass in the room to get a drink of water. Pretty sparse accommodations all around. The room smelled strongly of commercial air freshener and I had a headache after 10 minutes. As I'd been working since 7am the same day I was too tired to bother moving so I opened a window halfway and let some air in. Slept for a few hours then checked out. Won't be staying there ... read more
Business response:
Thank you for the review of your stay. Although you had a comfortable stay, we are sorry for the issues you experienced here and regret the inconvenience it caused. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Id pass on this place Room was ok, outdated and worn but okay. Some interesting types of people hanging out in and around parking, hotel staff came to room next to ours and room next to that banged on door later in the night saying the people needed to go down stairs and fix something before the manager came in found out and called the cops. Smelled strongly like marijuana on the floor we were staying on. At checkout four different cop cars in parking lot talking to same people that were outside day before, and had two girls... read more
Business response:
Michael, thank you for being our guest. We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves i... read more
Frequently asked questions about Extended Stay America - Sacramento - Vacaville
How is Extended Stay America - Sacramento - Vacaville rated?
Extended Stay America - Sacramento - Vacaville has a 3.4 star rating with 1,288 reviews.
When is Extended Stay America - Sacramento - Vacaville open?
Extended Stay America - Sacramento - Vacaville is open now. It will close tomorrow at 12:00 a.m.