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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nice hotel Comfortable rooms, kitchenettes are nice if you have a family or staying longer than a day. Only minus was there's no ice machine & had to go to McDonald's for ice. There are ice trays in the freezer but doesn't work for the first day of stay
Business response:
Thank you for taking the time to share your experience. I am pleased to see that out fully equipped kitchen was beneficial, but disappointed that the lack of an ice machine was disappointing to you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Close to freeway and places to eat Been here a couple of times and this last time the room was dirty. The carpet was horrible, bathroom just looked like they did a quick wipe but still dirty.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bathroom was not clean correctly. I am checking with our housekeeping staff to ensure that this does not happen again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
OK to stay We were earlier given smoker room even we requested for non-smoking room. We requested for non-smoking room later, front desk staff happily gave us non-smoking room. Overall, this hotel is close to free-way and MCDonald. One thing I really didnt liked is smell of smoked cigars (smoke) every where as soon as you step out of the room. Our room wasnt cooled when we checked-in. It was 80 inside room. Took around 45min for rooom to cool-off
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear about the smell of smoke. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Great Place for Long Stay It was fine. Kicked out of our apartment for repairs, this place allowed us to cook our own meals and we just brought our favorite tea and coffee with us. Near to other grocery stores and such, this is not a hotel but a place to stay for more than a few days. No daily cleaning, no room service, etc. The lobby is teeny tiny. But the staff is polite, even rooms facing the freeway were quiet with excellent blackout curtains, and if I was ever traveling somewhere for longer than a couple nights, I would... read more
Business response:
We appreciate you taking the time to write a review. I am more than pleased you had a great stay with us and liked our location and amenities in the room such as the fully equipped kitchen. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
room ok but so duty carpet
Business response:
We appreciate your comment. Even though I am disheartened about the state of your carpet, I am pleased you found your room suitable. Our housekeeping staff will be informed to make sure no cleaning falls through cracks. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Proceed with caution Upon arrival, the invoice I was asked to sign had a different price than I was quoted online. Even though I still had the e-mail to show her, the check-in clerk was not able to adjust the price without manager approval, and a manager was not on-site. She wanted to run my card for the larger amount, then get it adjusted later. We spent over an hour trying to resolve this, with no luck. (Another friend staying here during the same weekend had a similar experience. Coincidence?) Once we got to the room, t... read more
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,414 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.