Extended Stay America - Savannah - Midtown

Business response:

Thank you for taking the time to share your impressions of Extended Stay America. We appreciate you letting us know you liked our courteous service and your clean suite that made for a great stay. On behalf of everyone, we would like to invite you to our property on your next trip. Sincerely, Hotel Management 

Business response:

Michele, thank you for providing feedback regarding your recent stay with us. We are happy you were pleased with our front desk associate. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for the issues you had with your suites. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We hope to welcome you again when your return to the area. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Edwin, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Damon, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry we missed meeting some of your expectations. Your feedback will be shared with appropriate individuals in our organization as we begin formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

William, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management