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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Un-showered Shower was broken!! They offered to change rooms as I was checking out... No OK!!!
Business response:
Candace, we sincerely apologize for the issues you encountered in your room and for the inconvenience it caused. Our Maintenance team conducts routine maintenance throughout the hotel on a regular structured program basis, and we are already working to address the problems you mentioned. Please consider giving our hotel another chance, so we can leave you with a much better impression on your next visit. Sincerely, Hotel Management
The only problem was theres a dirty sock infer neath the bed. The tub was a bit dirty and front desk was rude
Business response:
Thanks for choosing us. Although you had an overall comfortable stay, we would like to offer our sincere apologies as we couldn’t provide you with a clean room and the poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Booking I booked a smoking room but when I got to check in was told they disnt have any more. After letting them know that was the reason I booked at that hotel and was unhappy then they found a room that was open and was going to charge me more for it.... then I showed my reservation and that it was for a smoking room at that price (around 74$) and then they gave it to me. The Mexican lady working was kind of rude and didn't really want to help. Just glad we got it figured out. Just make sure u are getting the room u are as... read more
Business response:
Thanks or being our guest. We are terribly sorry about the issues you experienced with your reservation and the service from one of our staff member. Your comments have been discussed with our team, and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
Clean The location was very good for my commute to work. Nothing special otherwise. Bare bones. Need to ask for coffee pot and plates and cups at the front desk.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you were comfortable here and were impressed with the convenience of our location. Please know, our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Stayed for New year's was quite nice, pretty quiet.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with the comfort of your room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Bathtub had lots of hair in it. They need to double check that. No hair dryer. Otherwise nice. Coffee bar. Breakfast bars and cereal packets in lobby is all Price was great.
Business response:
Thank you for choosing to stay at Extended Stay America. It’s good to know you enjoyed your overall visit. However, we are sorry for the cleanliness issues you had in your room. We have shared your concern with our housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
They where replacing the carpet and the whole building smelled like cigarette smoke and weed. The staff was friendly and super helpful and the room was clean so no complaints there.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Thank you again for letting us know, and we hope you will continue to choose us in the future. Hotel Management
Room conditions Staff should pay more attention to keep kitchenette area and room walls clean. Smoke detector was covered with plastic bag when we checked in. I think smoking should be prohibited in hotels, this is public place and customers safety is priority.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We take the safety and security of all of our guests very seriously, and we have policies and procedures in place to ensure this security. Please visit us again so we can restore your faith in our hotel and provide you with the hos... read more
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,284 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.