Extended Stay America - Secaucus - Meadowlands

Business response:

Jorge, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Nestor, thank you for staying at Extended Stay America and for sharing your wonderful rating. We are glad to see you enjoyed your stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to your next visit soon. Sincerely, Hotel Management 

Business response:

Sandra, thank you for staying at Extended Stay America and for the wonderful rating. We are delighted we met your expectations for a comfortable stay and that you were pleased with everything we offer. Thanks once more, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are glad to read you had a great stay and liked our offerings. However, I apologize you weren’t satisfied with our housekeeping policy. As we are an extended stay property, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer less intrusion although this service is available for a minimal fee. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Ho... read more

Business response:

Thank you for sharing your experience at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Ani, thank you for your review. Although you were overall pleased with your stay, we are sorry for the inconvenience you faced while being here. We hope to have another chance so we can serve you better. Sincerely, Hotel Management 

Business response:

Ingrid, we are disappointed to read your experience, and we are sorry if you had any inconvenience while here. We strive to deliver an outstanding service for all our guest, and I am confident you will enjoy a better stay next time. Sincerely, Hotel Management 

Business response:

Jane, we appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to read when a guest has had a wonderful night's sleep. Our housekeeping team does a great job in caring for our suites, so we are thrilled to share your nice comments with them. Thanks again for giving us the opportunity to serve you and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management