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Extended Stay America Select Suites - Akron - South
- Hotels
- Akron, OH
About this business
Location details
3325 Fortuna Dr, Akron, OH, 44312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Entrance floor was filthy! More like a small college dorm room than a hotel room.
Business response:
Dear Johnnie, Thank you for taking the time to review your stay with us. We have immediately brought your experience to the attention of our housekeeping team for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we do hope you give us another chance in the future.Sincerely,Hotel Management
I really liked the attendant on duty. He was very friendly. I didn’t like the cleanliness or the state of the indoor areas. The outside of the building looked nice.
Business response:
Dear Erin, Thank you for being our guest and for sharing your feedback. We appreciate you mentioning our helpful staff. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again soon.Sincerely,Hotel Management
It was a little unsafe but enough for what I wanted. It was an easy drive to the HOF.
Business response:
Dear Leverne, Thank you for connecting with us about your time at our hotel. It is great to know you were pleased with most of your visit and liked our location. However, we regret that your stay was anything other than perfect. Our hotel does reviews and addresses these situations very carefully. Safety and security are our first and foremost concerns. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
The Hotel was conveniently located around the Akron area and only 15 mins to Canton.
The location was good by the I-77 and many stores around, the room itself was simple, a bit noisy - on my first night I heard people walking in the corridor non-stop until 1:30am which made it not easy to fall asleep.
Business response:
Dear Yaniv, Thank you for choosing us and sharing your valuable comments. We are glad our convenient location served the purpose of your visit and that our comfortable suite met your expectations. However, we sincerely apologize for the disturbance caused by some inconsiderate guests. We appreciate you bringing this to our attention so we can prevent future occurrences and ensure future guests are not similarly impacted. Thanks again for being our guest. We hope to see you again soon. Sincerely,Hotel Management
for the price it was very clean and comfortable. A real good location and friendly staff.
Business response:
Dear Guy, Thank you for your positive review of your recent stay at Extended Stay America. We're delighted you found our accommodations clean and comfortable, especially considering the price. We strive to provide excellent value for our guests, and we're glad that you were satisfied with your stay. We're also pleased that our location and friendly staff contributed to your overall experience. Providing a convenient location and delivering friendly service is essential to our commitment to guest satisfaction. Thank you for c... read more
Frequently asked questions about Extended Stay America Select Suites - Akron - South
How is Extended Stay America Select Suites - Akron - South rated?
Extended Stay America Select Suites - Akron - South has a 3.3 star rating with 790 reviews.
When is Extended Stay America Select Suites - Akron - South open?
Extended Stay America Select Suites - Akron - South is open now. It will close tomorrow at 12:00 a.m.