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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty, had little mold in sink, and had a smell to it.
Business response:
Dear Kaliyah, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret we did not meet our usual high standards. We will share your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
The bathroom smells like mildew. The room itself smelled fine. The bottom part of the toilet has not been cleaned. There is hair on the floor in the bathroom and my bed. Stains on the top sheet and one of the towels was dirty. Certainly not what i expected for an 8.3/10 hotel... more like 4.5/10 for this visit.
Business response:
Dear Guest, Thank you for taking the time to share your valuable comments about your recent stay with us. As part of our commitment to our guests, we promise to maintain a clean and fresh environment. We will immediately address this issue with our team and take corrective measures to ensure we meet our high standards. We appreciate you bringing this to our attention, and we hope that you will give us another opportunity to demonstrate the outstanding hospitality that we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,559 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.