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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Though it was a roof over my head, this was one of the worst extended stay places I stayed last over the years. First, I had some lady on the phone lie to me that I was supposed to check-in by 6 PM. You can check-in after 10 PM, but be prepared to wait a long time. My room was switched after the first tonight because the water pump in the toilet was broken in room 309. Then, room 332 had a clogged drain in the tub every time I used it, as well as a blood stain on the bathroom floor. The carpets in the hallways are in despera... read more
Business response:
Dear Cathleen, We apologize for the inconvenience you encountered during your stay. Your feedback is valuable to us, and we regret that we fell short of your expectations in several areas. Please accept our apologies for the issues with check-in and room maintenance. We have addressed your concerns with our team to ensure these issues are resolved promptly. We appreciate your acknowledgment of the cleanliness of the sheets, kitchen, and bathroom, and we will prioritize addressing the other concerns you have raised to enhance... read more
Just the people
Great staff
Business response:
Dear Beatriz, Thank you for your excellent feedback! We’re thrilled to hear that our team made a positive impression on you. At Extended Stay America, we pride ourselves on providing exceptional service. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,074 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.