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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel avec cuisine trés correcte Arrivé tardive, réception H24 c'est vrai , on nous donne une chambre Non fumeurs qui en faite est un cendrier géant! horrible, le soir même réclamations ; Le matin réveille en fanfare car quelqu'un a déclenché l'alarme incendie (très violent comme alarme impossible de ne pas l'entendre) le lendemain après avoir réexpliqué le souci on nous change de chambre. Nouvelle chambre ne sent rien si ce n'est bon ^^ cool, juste un problème électrique qui sera réparer plus tard le lendemain (pas rapide) ... read more
What I needef Dirty rooms hard mattresses. Never cleaned it made up room in 3 day stay
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your room was not to your expectations. Regarding housekeeping, we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To ensure that a situation like yours doesn't happen again, I am coaching our staff to provide better service and fresh rooms in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hop... read more
Clean and comfortable Traveling with my teenage daughter. We were only there about 10 hours. The room was comfortable and clean and the staff was helpful. The breakfast is only muffins and coffee, so I wouldn't say that it includes breakfast. I also found it odd that there were no hairdryers in the room as most hotels have them these days. I asked and the front desk was out of their loaner hairdryers.
Business response:
I want to thank you for taking the time to post a review of your stay. I am sorry our grab-and-go breakfast did not meet your expectations and that we were out of hair dryers. Still, I am glad to read that you were pleased with our staff and the cleanliness of our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Amazing. I arrived at 12:15 am there was night staff member paper work was up at the desk showed ID got my room key. Was in the room there was a small kitchen area with a refrigerator. The room was very clean bathroom was staked with supplies. Close to the freeway to get in and out of the city was easy to locate target and small shopping area.
great! Enjoyed my stay
Business response:
Thank you so much for posting a review of our hotel. I'm thrilled that you had a great stay. We strive to provide the best customer service and a home away from home experience for all of our guests. This makes it extremely rewarding to hear your review as we know we have succeeded in our goals. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Basics that are worth the money friendly staff, clean and will stay again.
Business response:
Michael - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our friendly staff and clean accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Experience Had a nice room. The room was very comfortable, clean, and spacious.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your clean, comfortable and spacious room. Still, I am sorry to read that my staff was not informative regarding check-out time. I will meet with my team to ensure that we are properly communicating this moving forward. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,072 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.