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Extended Stay America Select Suites - Cincinnati - Florence - Airport
- Hotels
- Florence, KY
About this business
Location details
40 Cavalier Blvd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
5 Stars!!!! Wonderful hotel. I stay in a lot of hotels all over the U.S. and this on is a perfect mix of comfort, convenience and price. I will be staying here long term. Love it. It's brand new.
Business response:
Thank you for the five star rating!
Staying at Woodsprings Suites Very good overall. Room was clean. The Kitchette with ability to prepare your own meals and snacks was outstanding, Spacious refrigerator. Good WIFI. Excellent full bathroom. There was some traffic noise from the nearby highway that was only an issue when there was no competing background sound in the room.
Business response:
Thank you so much for commenting on your recent stay with us. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.
Wished I’d stayed somewhere else. No TV remote. Front desk shut down after I checked in around 10 PM. Called their 500 number 3 times and held on for a while, and nobody would ever answer. Never did get a remote. This non-smoking room stunk like a smoked in room. Outside of building looks real nice, but I nside not as nice. Beds and bathroom were clean. One light switch for all lights...no bedside lamp.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Business response:
Thank you for the four-star rating!
Close to Airport Clean but very Spartan. No in room coffee maker Vending coffee out
Price was ok. Hotel had odd food smell to it. Only stayed for one night so it was ok.
um...yea cons: to register you must use phone across from desk clerk to ask managers approval or front desk is not on the clock even though they are standing there looking right at you. no joke. the room is kinda bare bones but thats what you're paying for. 1 maid service every 2 weeks. if you want clean towels/sheets you haul them downstairs to front desk. room reeks of cigarettes which gets worse if you use bathroom vent. No breakfast despite expedia pictures! I'm hoping the sheets were clean but had small cigarette burns ... read more
Business response:
Thank you for taking the time to comment on your recent stay with us. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Airport
How is Extended Stay America Select Suites - Cincinnati - Florence - Airport rated?
Extended Stay America Select Suites - Cincinnati - Florence - Airport has a 3.3 star rating with 1,013 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Airport open?
Extended Stay America Select Suites - Cincinnati - Florence - Airport is open now. It will close tomorrow at 12:00 a.m.