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Extended Stay America Select Suites - Cincinnati - Florence - Airport
- Hotels
- Florence, KY
About this business
Welcome to Extended Stay America Select - Cincinnati - Florence - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Cincinnati, OH area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-71 and is only 6 miles from the Cincinnati/Northern Kentucky International Airport. From our location, you can easily visit local attractions such as the Cincinnati Art Museum, Newport Aquarium, Findlay Ma... read more
Location details
40 Cavalier Blvd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was the nicest most knowledgeable people I have come across since I have been staying in hotels I would stay there over and over and over again if I had to go back for business
Check in people were very friendly. However there were a few issues. First of all the room had a musty smell, the small kitchen counter had dried juice on it. Bathroom floor was also sticky. There housekeeping is something to be desired. Pictures online didn’t come close to the room. Bed skirts were missing. Tv didn’t work. Wouldn’t recommend this hotel. Won’t be stopping there again. ☹️
Business response:
Dear Pamela, Thank you for staying at our hotel and letting us know we have room for improvement. While we are pleased you loved our front desk associate's hospitable service, we apologize for the condition of your suite and any oversight in our hotel areas. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the... read more
My stay was okay it’s more the office staff with the problem. They stay on site and if you have a problem early in the morning or late at night. They have a whole attitude problem. They want to charge extra to provide the service. I’m a travel nurse and I got off early one morning and my key didn’t work. The lady was mad because I guess they woke her up to come fix my key at 7 am. Goes on to tell me I need to book my room for more than one day because she’s not gonna keep coming down there before work to fix my key because I... read more
Great place to lay your head for one night. Clean. Reeks of cigarette smoke in the hallways, even if you're in a non smoking room.
I did not stay at this property. They cancelled my reservation at the last minute due to a plumbing issue.
Business response:
Thank you for sharing your experience with us. We hate to see that there were not able to stay due to maintenance issues. There is certainly an area of opportunity to improve in this area for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Cincinnati - Florence - Airport
How is Extended Stay America Select Suites - Cincinnati - Florence - Airport rated?
Extended Stay America Select Suites - Cincinnati - Florence - Airport has a 4.2 star rating with 591 reviews.
When is Extended Stay America Select Suites - Cincinnati - Florence - Airport open?
Extended Stay America Select Suites - Cincinnati - Florence - Airport is open now. It will close tomorrow at 12:00 a.m.