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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I thought the property looked old and definetly needed to be updated.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
I enjoyed everything. And will visit there soon. Thanks
Business response:
Krystal, we appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I loved everything about it, clean ,nice room, great staff, very quiet hotel ,, awesome rates
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only liked our friendly staff and comfortable suite, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again soon. Sincerely, Hotel Management
It was a nice location but the smell of cigarrate smoke was a deal breaker
Business response:
Thank you for your valuable feedback about your stay. Although you liked our convenient location, we are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Very convenient to the base. Breakfast really good. Easy to get transportation to base.
Business response:
Thank you for staying with us at Extended Stay America. We are pleased to know you enjoyed so many of our hotel amenities, especially our complimentary grab-and-go breakfast and that our location nearby base was perfect for your needs. Thanks so much for staying with us. We hope to see you again soon. Sincerely, Hotel Management
When i checked into this non-smoking property, the room i had reeked of cigarettes, so much so that the woman who had cleaned the room that day said the odor was overwhelming. The desk clerk grudgingly gave me a different room. It waa clear she did not want to.
Business response:
Cee, thank you for being our guest. We are sorry for the odor you encountered in your initial room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On a positive note, we are glad our staff moved you to another room upon request. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,684 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.