Extended Stay America Select Suites - Denver - Lakewood South

Business response:

We can’t thank you enough for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, General Manager 

Business response:

It was a pleasure having you as our guest at the Extended Stay America. We are glad to know you were impressed with most aspects of our hotel and had a pleasant time with us. We look forward to being of your service again whenever your plan brings you our way! Sincerely, General Manager 

Business response:

Karen, thank you for staying with us. We are sorry for the maintenance issues you experienced in your room. I have shared your feedback with my maintenance team to check and fix it immediately. We hope to have the opportunity to make it up to you on a future visit. Sincerely, General Manager 

Business response:

Thank you for staying with us. We are pleased you had an overall nice visit and liked our location which was convenient for your needs. However, we are sorry for the smoke odor you experienced in your room. I have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your patronage and hope to have the opportunity to provide you with a better stay in the future. Sincerely, General Manager 

Business response:

Scottie, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Chad, thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. I will share your wonderful compliments with her. We appreciate your feedback and look forward to your return visit. Sincerely, General Manager 

Business response:

Jeannan, we appreciate you taking the time to write a review about your stay. We would like to inform you that to ensure cleanliness of kitchenware upon check-in and as per our brand standards, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. Please accept our apologies if we did not communicate this to you at check-in. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager