This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
adequate not really a one night stay environment
Business response:
Dear brian, Thank you for your feedback. We’re sorry to hear that our property did not meet your expectations for a one-night stay. We strive to offer a comfortable and welcoming environment for all our guests, and we regret that we fell short in this instance. Your comments are valuable to us, and we will review them to make necessary improvements. We hope to have the opportunity to provide a more satisfying experience in the future. Sincerely,Hotel Management
Not great Very old condition. Tv didn’t work until we went to front desk to figure out remote(we know remotes normally)! Dog hair on floor. We had no dog. Bed was ok. Reception was nice
Business response:
Dear Guest, Thank you for sharing your feedback. We apologize for the issues you encountered with the TV, the condition of the room, and the cleanliness. This does not reflect our usual standards, and we will address these concerns with our team. We're glad to hear that you found our reception staff friendly. Your input helps us improve, and we hope to have the opportunity to provide you with a better experience in the future. Sincerely,Hotel Management
The price
Business response:
Dear Jennifer, Thank you for your feedback. We understand your concerns about the pricing. We strive to offer value for the cost of our accommodations, and your comments are important in helping us evaluate our pricing and services. We are committed to providing a better experience for our guests and will take your feedback into account as we review our offerings. We hope to have the opportunity to improve your perception of value in your future stay.Sincerely,Hotel Management
You get what you pay for. Boyfriend and I needed a place to stay last minute. It was cheap and the front desk agent Hayleigh was amazing and very kind. The room was…ok? There was a bug problem. It wasn’t bed bugs or roaches or anything just like a weird bug we couldn’t identify and they were all over dead and alive. We slept on top of the covers. Room had a lingering smell of smoke. Kept our things on the table and off the floor. I’ve stayed in worse scarier places but for the price and the time crunch we dealt with it. A re... read more
Business response:
Dear Amy, Thank you for taking the time to share your experience. We're pleased to read that Hayleigh provided you with excellent service. However, we apologize for the bug problem and lingering smoke smell in your room, which are certainly not up to our standards. Your feedback is invaluable and helps us address these issues promptly. We appreciate your understanding of the extended stay environment and your awareness of your surroundings. We have taken note of all the concerns you raised to address them promptly, and we ho... read more
Staff was great. Room was not clean. 200 bucks does not get you much these days
Business response:
Dear Mark, Thank you for your feedback. We appreciate your kind words about our staff. However, we apologize for the cleanliness issues in your room. This is not the standard we strive for. Your comments will be addressed with our housekeeping team to ensure improvements. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 3.3 star rating with 2,573 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.