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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service. Clean
Business response:
Thank you for your rating.
I have stayed at the Extended Stay in Farmington Hills multiple times since 2021. I love the cleaniness of rooms, excellent customer service, safe, quiet, multiple dining options, & easy parking.
Business response:
Dear Guest, It is wonderful to hear how much you enjoy returning to stay with us—it truly means a lot. Knowing that you have chosen us time and again since 2021 is the best compliment we could ask for. We are so glad the environment and service keep meeting your expectations. Thank you for your continued loyalty to Extended Stay America. We look forward to welcoming you back again soon! Sincerely, Hotel Management
NO ICE ,No utensils and No ☕ coffee Nice queit place and clean room especially since they allowed pets! Head up.. They charge for exchanges of towels if you stay a couple nights( we were given 2 large towels and 2 wash clothes for our 2 nights stayed (we check in on Friday and left on Sunday) and there are No toiletries! They offer kitchenette(there is a good size fridge, microwave and even a stop) but No kitchenware . NO cups nor utensils. No Ice machine and the worst thing is..NO COFFEE!☕
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad you appreciated the peaceful environment and cleanliness during your stay. We sincerely apologize for the inconvenience caused by the limited in-room items. While we do not have a communal ice machine, each room includes a full-size refrigerator for your convenience. Additionally, certain supplies, such as kitchenware and other essentials, are available upon request at the front desk. Your feedback is important to us, and we hope to welcome you a... read more
Business response:
thank you for your rating!
Met Dre the receptionist, clean shave , solid guy . Made me feel very welcomed. I enjoyed my night.
Business response:
thank you for your rating!
Drew was so nice and chill. I wouldn’t mine staying here again
Business response:
Dear Guest, Thank you for the great feedback! We are so glad Drew made your stay enjoyable. It is wonderful to hear you'd consider coming back, and we would be happy to have you again at Extended Stay America. Until next time, safe travels! Sincerely, Hotel Management
The staff was friendly. I mainly interacted with Carter and he was very kind.
Business response:
thank you for your rating!
Decent room It was ok. Carpet was really dirty, but the bed was comfortable. Walls are thin. We heard a lot of thumping (like kids running) above us and heard someone sneeze in the night. We appreciate the efforts they're putting in to update. The staff were very friendly. So would we stay there again? Yes
Business response:
thank you for your rating
A sub par stay! Stay at this hotel if you want NO amenities! No ice machines, no housekeeping services, you have to trade towels to get new ones. The carpet in our room has not been cleaned in a very long time if ever. The only saving grace was the front desk staff who were very nice and hospitable! Will never stay again!
Business response:
Dear Guest, We sincerely appreciate your feedback and regret that your stay did not meet expectations. While we’re pleased to hear our team provided hospitable service, we apologize for the shortcomings you experienced with our amenities and accommodations. Since we are an extended stay property, we provide housekeeping services to guests on a bi-weekly basis; however, these services are always available upon request for an additional fee. We also offer linen exchange service at the front desk for a minimal fee. In response ... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 3.4 star rating with 1,301 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.