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Extended Stay America Select Suites - Detroit - Warren
- Other
- Warren, MI
About this business
Location details
30125 N. Civic Center Dr., Warren, MI, 48093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff, (Kathy, Nikeya, Kevin, Ms D in housekeeping, and Gram in maintenance) excelled in ever way possible The room was very clean. There were no items (utensils) available in the kitchen to cook with.
Business response:
Dear Guest, Thank you for sharing your feedback. We are delighted that our team provided exceptional service and made a positive impression during your stay. Our front desk team makes every effort to communicate details about our amenities during check-in, and we sincerely regret that this was not your experience. To maintain cleanliness for every guest, dishware is kept at the front desk, and our team is always happy to deliver items to your suite for a minimal fee. We will ensure guests are fully informed and better accomm... read more
it was okay, problem is the smell of smoke and week rhru the hallway and in room
Business response:
Dear Ahasan, Thank you for sharing your experience with us. We’re genuinely sorry that smoke from the hallway and your room made your stay less comfortable than it should have been. Your comfort and well-being are essential to us, and we’ll ensure that our team investigates this matter to prevent it from happening again. We truly hope you’ll give us another chance so we can make your next stay much more enjoyable. Sincerely, Hotel Management
The toilet withn't flush the microwave in the second room. They gave us looked like someone, burnt it. And it needs to be replaced.
Business response:
Dear Dianna, We sincerely apologize for the issues you encountered with the toilet not flushing and the condition of the microwave in your second room. These concerns are below the standard of service and comfort we aim to provide. Your comments have been shared with our maintenance and housekeeping teams to ensure that the necessary repairs and replacements are made promptly. Guest satisfaction and safety are our top priorities, and we regret the inconvenience this caused during your stay. We hope to have the opportunity to... read more
Great
Awesome area and place
Staff is great
Helpful staff
Shower didnt work. Toilet easily plugged. Room and halls smelled like Marijuana. Nice area though.
Pretty nice room
Frequently asked questions about Extended Stay America Select Suites - Detroit - Warren
How is Extended Stay America Select Suites - Detroit - Warren rated?
Extended Stay America Select Suites - Detroit - Warren has a 3.2 star rating with 842 reviews.
When is Extended Stay America Select Suites - Detroit - Warren open?
Extended Stay America Select Suites - Detroit - Warren is open now. It will close tomorrow at 12:00 a.m.