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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t impressed Guy at the front desk immediately started telling me about how his 13 year old niece just lost her virginity and how angry he was about it, that about set the mood for this hotel.
Business response:
Thank you so much for letting us know about your time at our hotel. We are so sorry for the issues that you encountered with our staff. We can assure you that we will address with our management and front desk team to ensure that we are upholding our standards of service to each of our valued guests. Thank you for letting us know how we are coming across and we wish you all the best in your future travels.
Good place to stay The staff were all very helpful and the property was very clean. The other guests were quiet and respectful of those around them. There is a little area where you can take your dogs with a bench and pet pick up stations. The only issues we had was the soda machine downstairs did not work and there was not a sign on it so we lost money. The front desk quickly replaced it. Also our bathroom fan died the day before we checked out.
Business response:
We appreciate you telling us about your stay, Deena. We are pleased to see that you were happy with your overall experience and that you enjoyed our friendly and helpful staff. We do apologize about the issues with the fan and vending machine - but we are happy to know that our staff quickly resolved it for you. We hope to see you again the next time your travels bring you to the area.
Its cool to stay for ONLY one night!! The room was stank when I first unlocked the door. Shower was hot ( which was good ) but there was a roach in my room when I woke up the next morning ! I would rate my overall visit an 4 because the hotel needs to be renovated, they need to control the smell by throughly cleaning it up with bleach, fablous, lysol etc etc. And KEEP the hotel updated with pest control so WE as individuals who pay OUR money to rest DON'T wake up to bugs. If thats the case I minds well sleep outside where th... read more
Business response:
We are extremely disappointed to read that this was your experience with us. This is not at all the impression that we wanted to leave you with and apologize that you had this problem. Any time there are reports of pests we act immediately and take those reports very seriously. We will make sure that we address this problem promptly and do appreciate you for letting us know. I apologize for the inconvenience that this caused during your stay and we are committed to improving in this area for all our future guests.
Pet floor Love love love the no carpet being that we travel with our pet. Checkin was a breeze clean room
Business response:
We are so happy that you and your fur-baby had such a wonderful experience with us! Keep us in mind the next time your travels bring you to Fort Myers!
Well the crackheads fighting in the parking lot at 2am was interesting but other than that this property was not exciting
Business response:
We are so sorry that you experienced this encounter but hope that your overall stay was still comfortable and pleasant. Thank you for taking the time to review your stay, Rocky.
Excelente me gustó un ambiente tranquilo y acogedor
Business response:
Thank you for taking the time to review your stay, Elizabeth. We couldn't be happier to see that you enjoyed your time with us! Thank you for choosing WoodSpring Suites!
Hay que fumigar habian cucaracha
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know, Miguel.
It was very good for the price we will stay again we will tell our friends about it
Business response:
Thank you for the great feedback and recommendation. We look forward to seeing you again soon!
Nice place. Had to wait 20 minutes to check in. Not a big deal
Business response:
I really appreciate hearing how our check-in process impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. I'm so very sorry for the bad impression made before you even got checked in. Thank you for sharing these details about your first experience with us.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,753 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.